Qred Loan

Does Lunar offer loans?

We collaborate with Basisbank where we mediate the application process for a loan with them in the app making the process of applying easier for you. This means that you can now apply for a loan up to 250.000 DKK at Basisbank directly through your Lunar app.

Who do I contact in case I have questions regarding my application/loan at Basisbank?

If you have any questions regarding your application or existing loans, you need to contact Basisbank. We only offer the possibility to obtain the loan. Basisbank are the experts.

How do I apply for a loan at Basisbank through Lunar?

You can apply for a loan at Basisbank through Lunar, just go to our products tab in the app. Click on “Loan”, follow the instructions, answer the questions and lastly sign the application with your NemID.

If you have push messages on in the app, you will receive a message within 24 hours regarding your application. Basisbank will let you know whether your application is approved or rejected.

If your loan has been approved, you will receive an e-mail from Basisbank, describing the process for the signing and payout.

Which costs and fees are imposed?

When you take out a loan at Basisbank, following costs will be imposed:
- Formation expenses: 5% of the loaned amount
- Billing expense: 15 DKK
- Payment forms: 20 DKK
Interest rates will also be imposed. These will vary from loan to loan, depending on the size of the loan and the repayment time. All the specific information about any costs regarding your loan, will appear in the document from Basisbank, concerning your loan.

How long will it take for me to get my application approved?

The response time may vary, depending on your economic situation and the amount applied for. The processing time will, most cases, only take a couple of minutes. In some cases it can take up to 24 hours to get an answer. Lunar does not have any insight into your application. If you want to gain insight, you need to contact Basisbank on 70 22 09 29.

How do I pay off my loan?

You can pay off your loan in two ways:
- You can use the received giro card, sent from Basisbank
- You can transfer money directly to the loan
If you choose to transfer directly, remember to inform your loan- or contract number as the reference, to make sure Basisbank can identify you and your transfer. You make the transfer to:
Reg.: 1671, account.no.: 0001455133

Who can obtain loans at Basisbank through Lunar?

To apply for a loan at Basisbank through Lunar, it is a required that you are a customer at Lunar.

Basisbank themselves have som requirements as well:

- You need to live in Denmark

- Have a monthly income

- You can't be registered in RKI or Debitor Register.