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Lunar x Astralis
15-17 years
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About Lunar
What is Lunar?
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help
What do you need help with?
qred loan
Does Lunar offer loans?
Who do I contact in case I have questions regarding my application/loan at Basisbank?
How do I apply for a loan at Basisbank through Lunar?
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pay later
Which kind of transactions am I allowed to use Pay Later on?
Which amount can Pay Later be used on?
How many different payments can I Postpone or Split?
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transfers
How do I stop a future payment?
How do I make a future payment?
What happens if I don't have enough on my account to cover my transfer?
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shared account
Are there limits for what the revenue may be on a shared account?
Who can create a shared account?
Can I use the shared account as a business account?
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astralis
Is it included if I have Premium or Pro?
How do you access the Astralis exclusive content?
Can I regret my subscription?
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invest
Why does it say I have insufficient funds available, when I have money on my account?
How will my shares be taxed?
How do I close my investment account?
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account
Is it possible to have a joint account at Lunar?
Is it possible to get granted overdraft?
Why is the reserved amount higher than the cost of my purchase?
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apple pay
Is it free to get Apple Pay?
On which devices can I use Apple Pay?
Can Apple view my transaction data?
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google pay
Is Google Pay safe to use?
Is it free to use Google Pay?
Why should I consider using Google Pay?
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my profile
Where do I find my signed agreements?
How do I update my new address upon moving?
I changed my phone number, what do I do?
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card
What is 3D Secure?
When will my card arrive?
How many virtual cards can I get?
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premium
Can I get extra cards for an account as a Premium user?
Can I cancel my Premium subscription?
When can I use the Premium features?
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app
In what countries are Lunar available?
How do I change my password?
What do I do if I lose my phone?
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lunar loan
Can I apply again if I have previously been rejected?
How can i apply for a Lunar Loan
What information do I need to give to apply for a loan?
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instant transfer
When will I receive the amount in my Lunar account?
How do I use Instant Transfer?
Can I use multiple cards for Instant Transfer?
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lunar pro
What if I cancel within the first 6 months?
Can I connect my NemKonto to my new Pro accounts?
How do I order Pro if I have Premium?
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money
Will my money be safe?
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premium insurance
How do I report a claim through my Premium Insurance?
When will I be covered with my Premium travel and luggage insurance?
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