Cookie policy


When you visit Lunar A/S's ("Lunar", "we", "us") website or the Lunar app, we collect data about you that will be used to adjust and improve our contents to you. In the following policy, we further explain the types of data we collect, its purposes and the third parties having access to it. If you do not want us to collect data, you can delete your cookies and, if relevant, discontinue using the website and the app. Alternatively, you can block cookies by going to preferences in your browser and deny cookie access. You should note that blocking all cookies may prevent you from viewing some of the elements or from using certain functions on our website and in the app. You can find further information on blocking and deleting cookies below.

What are cookies

We use "cookies" which are text files stored on your computer, mobile phone or on another mobile device for the purpose of recognising it, remembering preferences, preparing statistics and targeting marketing advertising. Cookies cannot contain harmful codes such as viruses. Cookies are not software running on your computer, but small text data volumes that are sent to and from your computer.

Our use of cookies

Our website and app use cookies. The purpose of that is to improve your experience using the website and the app and to optimise the contents based on your behaviour on the website and in the app. If you continue to browse our website or the app, you accept our use of cookies.

We use the following cookies


We use cookies that are necessary for our website and app to function optimally. This includes cookies enabling you to log in to secure areas of our website and app.

Analysis and statistics

We also use cookies that provide us with data about your behaviour on our website and in our app. These cookies enable us to recognise and count the customers visiting our website and app. They also enable us to be updated on how visitors navigate the website and the app. We use these data to improve and optimise Lunar's products and functions on the website and in the app. This enables us to ensure that our customers can easily find what they are looking for and that we can improve our technology based on the visitors' behaviour and thereby create the best user experience.

Targeted marketing

Targeted cookies are used to see what links you click on and where you move around on the website or in the app. We use these cookies for marketing and communication purposes. This means that they may form the basis for targeting topical messages, advertisements and offers at you through third party companies such as Facebook. Accordingly, such data may be shared with third parties.

Processing of your personal data

Read more about how we process your personal data in our privacy policy.

List of cookies

We use the following cookies for analysis, statistics and marketing:

NameDescriptionWebsite and/or appLifetimePurposeThird party
frFacebook tracking cookie to send targeted advertising to visitors on our site or to exclude them from viewing our advertising.Lunarway.com3 monthsRetargeting and marketingFacebook
_gat_UA-*******Used to limit the number of enquiries to (Google Ads).Lunarway.com1 minuteRetargeting and marketingGoogle
_gidUsed to distinguish between users (not personally identifiable).Lunarway.com24 hoursTracking and behavioural analysisGoogle
_gaUsed to distinguish between returning users (not personally identifiable).Lunarway.com2 yearsTracking and behavioural analysisGoogle
_hjIncludedInSampleUsed by HotJar to include or not include the user in behavioural analysis.Lunarway.comCurrent visitTracking and behavioural analysisHotjar

We use the following functional cookies

NameDescriptionWebsite and/or appLifetimePurposeThird party
intercom-id-********Intercom sessions ID to identify returning users' correspondence with customer supportLunarway.com15 monthsSupportIntercom

Blocking and deleting cookies

If you wish to prevent our websites or other websites from placing cookies on your device or if you wish to delete cookies already placed on your device, we recommend that you follow the guidelines below, depending on the browser you are using:

Chrome: Guide to Google Chrome

Edge: Guide to Microsoft Edge

Flash: Guide to Flash cookies (Flash is normally a part of all browsers)

Explorer: Guide to Microsoft Internet Explorer

Opera: Guide to Opera

Safari: Guide to Safari (Iphone & Ipad)

Safari: Guide to Safari (Mac)

If you wish to prevent cookies from being placed on your mobile device, you can follow the guide on Network Advertising


Lunar A/S
Skovvejen 2, DK-8000 Aarhus C
CVR: 36982837
Phone: +45 70 60 54 54

last updated: 8-10-2019