Contact

What are my options in terms of getting in contact with Lunar?

If you have any questions, we are ready to answer them in our support team. Please feel free to contact us on phone number +45 70 60 54 54. You can also contact us in the chat which is found in your app or on our website. You can reach us on all weekdays between 9am to 11pm and in the weekend between 10am to  5pm.

How can I change my information?

Under “Settings”, you can change the information you’ve provided yourself. If you change address, we’re automatically notified. 

You can view your company’s information in the CVR-register at “Virk”. You can update the information by logging in and choosing “Ret oplysninger”.

If you’ve made changes, but the information hasn’t been updated at “Virk”, it might be due to an error in their systems. In that case, they’ll correct the error within a few days, if you send the following information to the Danish Business Authority’s help center:

  • The CVR-number of the company
  • Your contact information
  • A description of the error you’re experiencing  

Keep in mind, that if you change the information so it no longer lives up to the Lunar Business Terms of Use, we might have to close your account. You can read our terms of use here.

How can I get a hold of Lunar?

If you have questions, our supporters are always ready to help you.

Chat with us in the app or contact us.

Who can assist me if I experience an issue?

In case you can’t find the answer to your problem here in our FAQ, you’re always welcome to reach out to our customer support, who are ready to help you.

If it is urgent, give us a call at 70 60 54 54, or write us through the app or the website, where we’ll get back to you as soon as possible. We’re available every weekday from 9-23 and between 10-17 on the weekend. Our supporters can not give financial advice, but they can assist you with app support.