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Search results for:card

Lost card — closing your card

Read this article to learn how to block your card if you have lost it or it has been stolen… You block your card by doing the following: Open your Lunar app and choose Card from the menu at… Choose card settings and thereafter on Close card

Card issues

Read more about why you might experience issues with your card — and what you can do… You can renew your card directly in the Lunar app in the Card menu… My card gets declined — what do I do?

Card not received

Here you can read about what to you can do if the card never arrived… If the card never arrived, it could be due to various reasons… Some of these reasons could include the name not being on the mailbox, the card being ordered just before

Delivery of your card

When you have ordered the card in the app, we will begin the production and delivery process… The card will be delivered to your private address registered in our system… The delivery address can not be changed after ordering the card

Order a business card

Here you can read about about business cards and how to order one… Here's how to order a business card… It's possible to purchase an additional card for 99 DKK

How to order a card

Read more about how you order your physical or digital Lunar card… How to order your card Open your Lunar app and choose Card in the menu at the top of the screen… Swipe right on the slider to confirm and order your card. Your card is activated immediately

Employee card (expense management)

Here you can read about employee card… How do I invite an employee to their own card?… Employee card (expense management) is for Grow customers who want to invite unlimited employees to their

FI-cards (Joint payment card)

Here you can read about joint payment cards… The FI card is the type of payment card that creditors most often use to collect a receivable from the… The creditor sends the FI card together with a given invoice, and then your task is either via bank or

Card not received after ordering

Here you can read about the possible reasons why your card hasn't arrived and what to do from here… to receive the card, you are able to use the button "Card has not arrived"… Typical reasons to why the card has not arrived: The address registered in your Lunar app is wrong

Limits and fees

Read more about what limits and fees are applicable on your card(s)… With a Visa Debit card, there's some limits for both withdrawing cash and purchases that's nice to know… Even though Lunar doesn't have their own ATM's, you can still withdraw cash with a Lunar card