Your password must contain 4 numbers.
You can easily confirm your identity by taking a picture of your passport/driving license, use NemID and CVR-number.
You can get the Lunar app in the App store and in Google Play.
You can easily change your password by opening the app, click on your name, choose “Settings” → “Safety” → Change password.
The app is available for iOS and Android. You can find the iOS version in App Store. You can find the Android version in Google Play.
Your phone needs to be detached from your account. We can help you do that if contact our support team. Call us at phone number +45 70 60 54 54 or contact us by using the chat function in your app or on the website. You can reach us on all weekdays between 9 a.m. to 11 p.m. and 10 a.m. to 5 p.m. on weekends.